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Top 3 Questions To Ask Your Dryer Vent Cleaner

Hiring a professional in any trade can be extremely challenging. How do you find somebody who is honest? How do you find somebody who is reliable and will show up on time? How do you find somebody who does good, quality work and will not cost you more money in the long run?

We’ve seen the work from other “professionals” in the Delaware area and have cleaned up after many poor-quality jobs that simply were not done right. With that being said, we want to help. We want to cover the top three questions that you should be asking your dryer vent cleaner to make sure you are picking the right one. These questions should help give you a better idea as to what type of operation they are running. But as always, if you have any questions, you can certainly fill out our contact form to get in touch and we would love to help!

How Do You Measure Improvement?

One of the first things I would be asking the dryer vent cleaner who you are considering hiring is how they measure success. How do they measure the improvement they have made, specifically the airflow. Every reputable dryer vent cleaner will use a tool called an anemometer to measure the air flow at the exterior dryer vent. This tool is a must have to check that the dryer is working as efficiently as possible. 

This anemometer is the one we use on every single job. It has a variety of different units of measurement, is easy to use, has a long battery life, and is extremely durable. We always take an initial anemometer reading to obtain our baseline, perform the cleaning service, then take an “after reading.” We can easily show our clients the concrete evidence that we have done our job well and have the results to show for it.

What Are The Most Common Issues?

An easy question to ask is: what are the most common issues they come across? They should have some historical data that they can spit off the top of their head on the most common issues. Most homes have very similar code violations such as the incorrect dryer vent material or their wall vent might be dilapidated and needs to be replaced. Regardless, the company you are interviewing should be able to give you several examples of common issues, along with how they resolve them.

One of our favorite products to install at our jobs is the Defender from Inovate. This bird guard easily installs overtop the existing wall vent to prevent critters and birds from entering the dryer vent. Birds often seek out warm, dark places to nest, however, with the Defender, you can eliminate these risks. We are installing these bird guards every week with high confidence that they will last an extremely long time while protecting the homeowner.

Will The Company Educate You?

The biggest part of our job is to educate. We want to inform homeowners of the risks associated with their clothes dryer. We also want to inform homeowners how to reduce these risks, increase efficiency, and increase the longevity of their clothes dryer. Many people simply don’t know, which is why we started this business in the first place.

One simple question you can ask your potential dryer vent cleaner is: will you educate me? Throughout our jobs, homeowners are often hanging out with us, asking questions, and eager to learn more about how they can be safer in their own home. We love when people ask questions and we love to give our best answer. Many people are actually eager to learn, but feel embarrassed or ashamed to ask the questions on their mind. We encourage it, and anybody you’re considering hiring should as well. 

Final Thoughts

There are many companies that offer dryer vent cleaning, but very few are actual specialists and professionals. Many roofing companies and HVAC companies offer dryer vent cleaning, but only as an add-on service. They are not studying the code, researching products and developing new, innovating techniques to keep you safe. When researching companies to hire, make sure you are doing your due diligence to make sure you are hiring a true professional. Ask these questions above to get a little more information on your potential hire to get a safer home!

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