Building Our Brand
When we started Dryer Vent Cleaning of Delaware, we wanted to provide the highest quality service as possible but at a reasonable price. We understand that not everybody has the physical ability to clean their dryer vent with ease, especially when the vent terminates on the 2nd floor or on the roof. Our goal is to help as many people as possible to be safe. According to the National Fire Protection Association, or NFPA, dryer fires account for the overwhelming majority of house fires. We will do our best to continue to help keep this community safe.
We believe that one of the biggest areas for improvement in this industry is education. Many people do not know the importance and risks associated with cleaning the dryer vent. We often see homeowners replacing their entire dryer due to extended drying times, so our job is to spread awareness and help to educate. We put a lot of effort into content creation, especially on our Tiktok Page to create valuable content that people can learn from. Our job will never be finished!
Have you ever dealt with a contractor or home-based service business that gives you a 4 hour window of when they will show up? We have – and we hate it. We understand you have places to be, work, errands to run, and other commitments. At Dryer Vent Cleaning of Delaware, we do not expect you to sit around and wait for us. We’ll give you a specific time that we will be there, and we certainly will not be late!
Many companies are overbooking themselves to maximize profit, even if it means a worse customer experience for you. We create a schedule that is manageable and reasonable for ourselves, which is how we can remain punctual.
We aren’t sales people. We do not send out a sales rep before completing the service while trying to upsell you on every single product and service you may not even need. We have transparent and upfront pricing to help making your decision easier. During your service, we perform a full inspection of every piece of the dryer. We are looking for any potential issues that will decrease not only efficiency, but your safety.
Rather than telling you that you need to upgrade and purchase new products, we’ll give you plenty of options to make the best decision for you and your home! There’s no high-pressure sales, we won’t make you feel bad for saying no, and we will always give a few different options for you to choose.
There are far too many times where we show up to a dryer vent cleaning service in Delaware and we are dumbfounded by what we see. Previous contractors, handymen, and dryer vent cleaning “specialists” will often take shortcuts to save money and time, ultimately causing a poor experience for you, the homeowner. Multiple service calls, multiple product sales, and multiple headaches when the job simply could have been done right the first time.
We take pictures and videos of the work we do, we love to explain why we do things, and we prove with objective numbers how the services we are performing are making a big difference. Our goal is to put our customer’s minds at ease while knowing the service we provide is top-notch. If you ever have questions before, during, or after our service, we are more than happy to help to answer your questions!
Our main objective is to keep people safe. A routine dryer vent cleaning service can not only help to expedite drying times for your clothes, but will help to dramatically reduce the risk of a house fire.
We are building a pristine reputation online and it is certainly due to the factors listed above. We’re never late. We show up on time. We are clean and professional. We have transparent pricing without any pushy sales tactics. We value our customers. If you’d like a free estimate for service, simply fill out our contact form and we’d love to help!